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  • Customer Owned Ice Technical Site Survey

  • Tools Required 

    • iPhone (camera + stopwatch) 
    • Container for dispensing 
    • 6-in-1 screwdriver 
    • 5-gallon bucket 
    • Water Pressure Gauge 
    • Thermometer 
    • Tape Measure 
    • TDS Meter 

    Required Photos 

    • Full unit view (6 feet back) 
    • Ice maker/bin data label(s) 
    • Water and drain connections (unit + source) 
    • Filter(s) with last replacement date 
    • Picture of ice cube/nugget 
    • Pictures of any scale inside or outside of the unit 
    • Condenser coil condition

     

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  • Customer Owned Ice Technical Site Survey

  • Date Performed:*
     - -

  • Initial Inspection Questions Section
    This section will take approx 10 mins. you will go over site and unit information.

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  • Please select ice maker manufacturer:

  • Capture photo of icemaker data label

    Example:

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  • Is the space the ice machine in temperature controlled?*
  • Does the unit run out of ice during the day?*
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  • What is the last filter change date?
     - -
    2 digit month, 2 digit day, 4 digit year
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  • What is the tubing sized currently in use?*
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  • What is the current drain configuration?*
  • What is the size and type of drain piping/tubing?*
  • What is the unit status upon arrival?*
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  • Customer Owned Ice Technical Site Survey

  • Ice and Water Dispense/Quality Section
    This section takes Approx 5 mins. You will need your 5 gallon bucket. Please dispense ice into 5-gallon bucket until bucket is 1/2 full.

  • Are you able to dispense ice?*
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  • What is the quality of the ice?*
  • Is the ice discolored?*
  • Does water dispense (if applicable)?*
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  • Customer Owned Ice Technical Site Survey

  • Ice Making Function Check Section
    This section will take approx. 15 mins to complete. You will be recording the time it takes Ice to drop the first time and other start up functions.

     
    At this time unplug unit and turn unit off by toggle switch and wait 2 mins before moving onto next section.

  • Wait 15 mins. Did gear motor turn on and is auger rotating?*
  • Did the compressor and condenser fan kick on within 5 secs of gear motor?*
  • Are there any harsh noises coming from compressor or gear motor?*
  • Is there hot exhaust from the unit?*
  • Does ice drop into hopper within 15-20 mins?*
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  • Clean Coil

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  • Dirty Coil

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  • What is the condition of the condenser coil?*
  • Is there any damage to the cooling fins?*
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  • Customer Owned Ice Technical Site Survey

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  • Signature:
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